Alliance welcomes greater transparency around out-of-pocket medical costs

22 February 2018

The National Rural Health Alliance – Australia’s peak non-government organisation for rural and remote health – has welcomed an announcement from the recently convened Ministerial Advisory Committee on Out-of-Pocket Costs about its intention to improve transparency for consumers.

With bulk-billing services less common outside of major cities, Alliance CEO Mark Diamond explains that rural and remote consumers are disproportionately impacted by additional costs for medical treatment which are not covered by health insurance or Medicare:

“Out-of-pocket costs for medical services have clearly become an increasing concern for consumers, and it’s important that the additional challenges faced by people in rural and remote areas of Australia – due to lack of choice when it comes to service access – are acknowledged and addressed.”

The Alliance is working in close collaboration with the Committee’s designated consumer representative body, the Consumers Health Forum (CHF), to ensure that the views and circumstances of the seven million people living in rural and remote areas of Australia are taken into consideration by the Committee.

To this end, the Alliance is urging people to speak out about the extent and impact of out-of-pocket medical expenses in non-metropolitan settings, through contributing to a national online survey, established by the CHF, to strengthen the voice of consumers and inform advocacy on the issue.  

The CHF survey on out-of-pocket medical costs is open until 28 February 2018 and can be accessed at:


Media Enquiries: 

Mark Diamond

Chief Executive Officer

0428 817 090

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