Program
A PDF version of the program is now available here:
Keynote speakers

Lara Fuller
Associate Professor Lara Fuller, MBBS (Hons), FRACGP, GCME, AMusA, is Director of Rural Medical Education and the Rural Community Clinical School at Deakin University, Victoria. As an academic general practitioner, her teaching and research interests are in curriculum design for rural medical education, learning in longitudinal integrated clerkships, rural clinical training pathways and rural workforce outcomes. She is an active member of the Federation of Rural Australian Medical Educators (AusFRAME) and the International Consortium of Longitudinal Integrated Clerkships (CLIC).
Portland District Health services a community of almost 20,000 people. Compared to the rest of Victoria, Portland has greater socioeconomic disadvantage, a higher proportion of people of Indigenous status, and higher rates of hypertension, smoking, alcohol consumption, obesity and psychological distress.
The hospital has 69 registered inpatient beds with a 24-hour, seven-days-a-week Urgent Care Centre (UCC). The UCC is deemed one of the busiest in Victoria, per population.
On 14 June 2018, Professor Paul Worley, the then National Rural Health Commissioner, visited Portland. Portland’s shortage of general practitioners (now critical) was a familiar issue confronting him.
As a result of this visit, Portland decided to ‘grow its own’ rural workforce using the already existing infrastructure, beginning with longitudinal medical student training and ending with advanced skills training posts, eventually producing rural generalist general practitioners to meet the needs of the community.
With the hospital adversely affected, with limited access to International Medical Graduate Hospital Medical Officers due to the COVID-19 pandemic, the timing was opportune.
The outcome of this process is an innovative and collaborative rural generalist pathway with the achieved steps as follows:
- Novel longitudinal internship program. In 2021, interns commenced working for six months in ‘medicine’ and six months in ‘surgery’, but each week begins with a day in the UCC and finishes with a day in general practice. The intern may see a patient in UCC with a FACEM on Monday, follow up care in the general ward Tuesday to Thursday with a physician or surgeon and review or admit patients in general practice with their GP supervisor on Friday.
- PMCV accreditation for a Rural Generalist Year 2 stream. The program comprises a six-month blended community paediatric and obstetric experience, with placements within the hospital, general practice and Aboriginal Medical Service, followed by six months in UCC with support to enrol in ACEM Emergency Certificate and Anaesthetic experience in a JCCA-approved training position.
- Advanced skills training posts in anaesthetics and paediatrics accredited and in emergency currently under development. Partnerships established with Barwon Health and Western Health and South West Healthcare.
- The development of posts that facilitate rural generalist consolidation for each of the above disciplines
The significant beneficiaries of this integrated approach to rural generalist pathways will be the Portland community.

Margaret Garde
In 1985 Margaret Garde arrived in Portland, Victoria, to join her partner, now husband. Being the only female GP, and the youngest by at least 10 years, brought with it a sense of professional isolation.
The disciplines in which she worked included family planning, occupational health, Aboriginal health, public health, forensic medicine, adolescent health and mental health. Now she has a strong interest in teaching and supporting students and doctors who wish to live and work in a rural location, with a strong emphasis on giving them the preparation they need to feel confident and secure.
Thus followed the hosting of a string of medical students, John Flynn Scholars, and cousins, children of friends or anyone else who was remotely interested in medicine as a career.
As is now well recognised, none of these wonderful people returned to Portland to work.
In 2012 the opportunity to work in Portland’s GP SuperClinic presented and, together with this, the ability to host Deakin University students from a rural background who reside in Portland for their 12-month placement.
This, together with a visit from Paul Worley, the then National Rural Health Commissioner, provided the inspiration for our longitudinal rural vocational experience.
Portland District Health services a community of almost 20,000 people. Compared to the rest of Victoria, Portland has greater socioeconomic disadvantage, a higher proportion of people of Indigenous status, and higher rates of hypertension, smoking, alcohol consumption, obesity and psychological distress.
The hospital has 69 registered inpatient beds with a 24-hour, seven-days-a-week Urgent Care Centre (UCC). The UCC is deemed one of the busiest in Victoria, per population.
On 14 June 2018, Professor Paul Worley, the then National Rural Health Commissioner, visited Portland. Portland’s shortage of general practitioners (now critical) was a familiar issue confronting him.
As a result of this visit, Portland decided to ‘grow its own’ rural workforce using the already existing infrastructure, beginning with longitudinal medical student training and ending with advanced skills training posts, eventually producing rural generalist general practitioners to meet the needs of the community.
With the hospital adversely affected, with limited access to International Medical Graduate Hospital Medical Officers due to the COVID-19 pandemic, the timing was opportune.
The outcome of this process is an innovative and collaborative rural generalist pathway with the achieved steps as follows:
- Novel longitudinal internship program. In 2021, interns commenced working for six months in ‘medicine’ and six months in ‘surgery’, but each week begins with a day in the UCC and finishes with a day in general practice. The intern may see a patient in UCC with a FACEM on Monday, follow up care in the general ward Tuesday to Thursday with a physician or surgeon and review or admit patients in general practice with their GP supervisor on Friday.
- PMCV accreditation for a Rural Generalist Year 2 stream. The program comprises a six-month blended community paediatric and obstetric experience, with placements within the hospital, general practice and Aboriginal Medical Service, followed by six months in UCC with support to enrol in ACEM Emergency Certificate and Anaesthetic experience in a JCCA-approved training position.
- Advanced skills training posts in anaesthetics and paediatrics accredited and in emergency currently under development. Partnerships established with Barwon Health and Western Health and South West Healthcare.
- The development of posts that facilitate rural generalist consolidation for each of the above disciplines
The significant beneficiaries of this integrated approach to rural generalist pathways will be the Portland community.

Christine Giles
Chris Giles is a senior executive with considerable experience leading and managing regional, rural and remote health services.
Chris has a strong clinical background as a nurse then midwife, which has proven very valuable in her recent executive roles. These executive roles include working in healthcare organisations in Western Australia, Victoria and Queensland.
Most recently, Chris has worked as the Chief Executive Officer of Portland District Health in south-west Victoria. Prior to this she spent three years living in the Torres Strait, working as a District CEO for Queensland Health.
Chris has a passion for finding solutions to wicked problems, often challenging the normal by finding innovative solutions to improve health service access and quality for rural and remote communities. Some of these solutions include extending scope of practice for clinicians, training cohorts of nurse practitioners and using technology such videoconferencing and electronic health records to overcome distance.
As a sideline, Chris is on the Board of the local catchment management authority, keen to ensure land and water resources are managed to ensure future generations can enjoy them as we do.
Portland District Health services a community of almost 20,000 people. Compared to the rest of Victoria, Portland has greater socioeconomic disadvantage, a higher proportion of people of Indigenous status, and higher rates of hypertension, smoking, alcohol consumption, obesity and psychological distress.
The hospital has 69 registered inpatient beds with a 24-hour, seven-days-a-week Urgent Care Centre (UCC). The UCC is deemed one of the busiest in Victoria, per population.
On 14 June 2018, Professor Paul Worley, the then National Rural Health Commissioner, visited Portland. Portland’s shortage of general practitioners (now critical) was a familiar issue confronting him.
As a result of this visit, Portland decided to ‘grow its own’ rural workforce using the already existing infrastructure, beginning with longitudinal medical student training and ending with advanced skills training posts, eventually producing rural generalist general practitioners to meet the needs of the community.
With the hospital adversely affected, with limited access to International Medical Graduate Hospital Medical Officers due to the COVID-19 pandemic, the timing was opportune.
The outcome of this process is an innovative and collaborative rural generalist pathway with the achieved steps as follows:
- Novel longitudinal internship program. In 2021, interns commenced working for six months in ‘medicine’ and six months in ‘surgery’, but each week begins with a day in the UCC and finishes with a day in general practice. The intern may see a patient in UCC with a FACEM on Monday, follow up care in the general ward Tuesday to Thursday with a physician or surgeon and review or admit patients in general practice with their GP supervisor on Friday.
- PMCV accreditation for a Rural Generalist Year 2 stream. The program comprises a six-month blended community paediatric and obstetric experience, with placements within the hospital, general practice and Aboriginal Medical Service, followed by six months in UCC with support to enrol in ACEM Emergency Certificate and Anaesthetic experience in a JCCA-approved training position.
- Advanced skills training posts in anaesthetics and paediatrics accredited and in emergency currently under development. Partnerships established with Barwon Health and Western Health and South West Healthcare.
- The development of posts that facilitate rural generalist consolidation for each of the above disciplines
The significant beneficiaries of this integrated approach to rural generalist pathways will be the Portland community.

Stan Grant
Stan Grant is the International Affairs Editor for the Australian Broadcasting Corporation (ABC), a multi-award-winning current affairs host, an author and an adventurer.
Well known for having brought the former Prime Minister Malcolm Turnbull to tears when interviewed about Indigenous affairs on The Point, Stan’s keynotes are insightful, engaging, always professional and, at times, controversial.
Stan’s Aboriginal heritage has shaped his dynamic, resilient personality. Born in Griffith in south-west New South Wales (NSW) in 1963, Stan Grant’s mother is from the Kamilaroi people and his father is of the Wiradjuri.
Stan spent most of his childhood on the road living in small towns and Aboriginal communities across outback NSW. His father was an itinerant saw-miller who worked when and where he could. Stan moved so often he attended 12 different schools before he was in his teens.
The early travelling gave Stan a love of adventure and stories. He grew up listening to the tales of his grandfather and uncles and aunts. Despite poverty and an early sporadic education, the security of his family and the larger Aboriginal community gave him a strong platform for life.
After attending university, Stan won a cadetship with the Macquarie Radio Network, launching a career in journalism that has spanned more than 30 years and more than 70 countries. In that time Stan has travelled the world covering the major stories of our time from the release of Nelson Mandela, the troubles in Northern Ireland, the death of Princess Diana, war in Iraq, the second Palestinian intifada, the war on terror, the South Asia tsunami, the Pakistan earthquake and the rise of China.
Stan has hosted major news and current affairs programs on Australian commercial and public television. He has been a political correspondent for the ABC, a Europe correspondent for the Seven Network based in London and a senior international correspondent for the international broadcaster CNN based in Hong Kong and Beijing.
Returning to Australia in 2013, Stan continued to cover international events for Sky News Australia and reignited his passion for telling the stories of his own Indigenous people. He has worked as the Indigenous editor for The Guardian Australia, managing editor for National Indigenous Television and international editor for Sky News. In 2016 Stan was appointed as special adviser to the then Prime Minister Malcolm Turnbull on Indigenous constitutional recognition.
Stan has won many major awards including an Australian TV Logie, a Columbia University Du-Pont Award (the broadcast equivalent of the Pulitzer Prize) and the prestigious United States Peabody Award. He is a four-time winner of the highly prized Asia TV Awards including reporter of the year.
Stan has written The Tears of Strangers and Talking To My Country (Harper Collins), and has published numerous articles and opinion pieces for The Sydney Morning Herald and The Australian.
Stan Grant is passionate about justice and humanity. His years of international reporting have given him a deep understanding of how the world works. He is deeply immersed in the politics and history of Asia and the Middle East. He can link the importance of leadership and the impact of history and, above all, believes in the power and resilience of people.
Stan is married to ABC Sports broadcaster, Tracey Holmes, and has four children. He lives in Sydney.
Booked through: Celebrity Speakers www.celebrityspeakers.com.au

Mark Howden
Professor Mark Howden is Director of the Institute for Climate, Energy and Disaster Solutions at The Australian National University.
He is also an Honorary Professor at Melbourne University, a Vice Chair of the Intergovernmental Panel on Climate Change (IPCC) and the Chair of the ACT Climate Change Council. He was on the US Federal Advisory Committee for the Third National Climate Assessment, was a member of the Australian National Climate Science Advisory Committee and contributes to several major national and international science and policy advisory bodies.
Mark has worked on climate variability, climate change, innovation and adoption issues for over 30 years, in partnership with many industry, community and policy groups via both research and science-policy roles. Issues he has addressed include agriculture and food security, the natural resource base, ecosystems and biodiversity, energy, water and urban systems.
Mark has over 420 publications of different types. He helped develop both the national and international greenhouse gas inventories that are a fundamental part of the Paris Agreement and has assessed sustainable ways to reduce emissions. He has been a major contributor to the IPCC since 1991, with roles in the Second, Third, Fourth, Fifth and now Sixth Assessment Reports, sharing the 2007 Nobel Peace Prize with other IPCC participants and Al Gore.

Gabrielle O'Kane
Gabrielle O’Kane is Chief Executive Officer of the National Rural Health Alliance, the peak body for rural health in Australia. She is an Adjunct Associate Professor with the University of Canberra and Charles Sturt University. Gabrielle has extensive experience in the private and public health sector, which has contributed to her deep understanding of the need for collaborative partnerships to support the rural health workforce and achieve positive health outcomes for rural communities. She promotes solutions to the Australian Government to address the needs of rural communities and health professionals, through her position on many pertinent steering groups and committees.

Roland Sapsford
The Climate and Health Alliance’s new Chief Executive Officer, Roland Sapsford, has been working to respond to the challenge of climate change and the task of reducing emissions through public policy and activism for much of his professional life.
This work has ranged from being involved in New Zealand’s first study of the impacts of carbon taxes and work on energy efficiency and home insulation policy, through to getting solar panels installed on a local community centre and campaigning against major road projects.
Roland once completed four years of a medical degree and was a senior manager in public health for five years. He has also studied economics and systems ecology to postgraduate level, and has a strong commitment to Indigenous rights.

Rabia Siddique
Rabia Siddique is a history-making humanitarian, best-selling author and multi-award-winning international keynote speaker. She is a sought after transformational coach and mentor and speaks English, French, Spanish and Arabic.
Current work
Rabia’s powerful and engaging presentations on leadership, resilience, equality and diversity draw on her personal story of strength, courage and forgiveness, in addition to her legal, military and psychology training. Surviving a hostage crisis in Iraq, Rabia garnered global attention for making the British military accountable for silencing her about her ordeal and role as a military lawyer in releasing captured Special Forces soldiers. Standing up for justice in the face of public ridicule, Rabia’s brave action in suing the British Government for sexism and racism became a catalyst for policy change to ensure a fairer workplace for women and cultural minorities in the British military.
Rabia is an expert commentator, regularly appearing in newspapers and magazines, and on television, radio and online media in Australia and around the globe, including The Guardian, 60 Minutes and ABC television.
With her best-selling memoir Equal Justice also the focus of a feature film, she is now writing her second book.
Rabia is an Ambassador for 100 Women, Angelhands, Esther Foundation, Inner Ninja (mental health support) and Ishar (multicultural health service). She is a Board Member of the International Foundation of Non-Violence, Museum of Freedom and Tolerance, Wesley College and Calan Williams Racing.
Previous experience
Law: Rabia’s extensive career as a criminal, terrorism, war crimes and human rights lawyer has taken her to Europe, the Middle East, South America, South East Asia and Australia.
Military: Her military career includes serving as a British Army officer in England, Northern Ireland and the Middle East. Rabia was one of England’s first Armed Forces Employment Law Officers – a role which took her to Royal Military Academy Sandhurst where she ran equality and diversity training. Among her charges was Prince William, the Duke of Cambridge.

Keith Suter
Dr Keith Suter is considered one of Australia’s most influential global futurists and media commentators in national and foreign affairs. He has also held many strategic leadership roles. Dr Suter is an experienced, professional and awarded presenter renowned for explaining complex global and business issues in a way his audiences can digest and understand. He is in demand as an MC and conference facilitator. Keith’s tailored keynotes, workshops and facilitated sessions are entertaining, highly compelling and always captivating.
In 2019 Keith was proudly appointed as a Member (AM) of the Order of Australia (General Division), for significant service to international relations and to the Uniting Church in Australia.
Previous experience
Academic expert: Dr Keith Suter has achieved three doctorates. The first of these was about the international law of guerrilla warfare (University of Sydney), the second about the social and economic consequences of the arms race (Deakin University) and a third doctorate on scenario planning (University of Sydney).
Leadership roles: He has been appointed to many prestigious roles throughout his career, including Chairperson of the International Commission of Jurists (NSW), Director of Studies at the International Law Association (Australian Branch) and Managing Director of the Global Directions think tank. After 25 years, Keith recently retired from the role of Chairperson of the International Humanitarian Law Committee of the Australian Red Cross (NSW).
Global recognition: He has also been a member of the prestigious Club of Rome since 1993. The Club is ‘an informal association of independent leading personalities from politics, business and science, men and women who are long-term thinkers interested in contributing in a systemic, interdisciplinary and holistic manner to a better world. The Club of Rome members share a common concern for the future of humanity and the planet.’ The club has only 100 members, with Mikhail Gorbachev among them.
Keith is a Life Member of the United Nations Association of Australia in recognition of his service. At various times from 1978 to 1999, he served as the National President of the organisation and took on the roles of WA and NSW State President.
Strategic roles: Keith was the President of the Centre for Peace and Conflict Studies (1991–98) at the University of Sydney, and was a consultant on social policy with the Wesley Mission for 17 years. In addition, he served as a consultant for a number of other organisations with a focus on local and international issues. He is also an active member of the Australian Institute of Company Directors.
Media roles: He frequently appears on radio and television discussing politics and international affairs. He has been, for many years, the foreign affairs editor on Channel 7’s Sunrise program.
Renowned author: Among Keith’s many books are All about Terrorism: Everything you were afraid to ask, as well as Global Order and Global Disorder: Globalization and the Nation-State and 50 Things You Want to Know About World Issues … But Were Too Afraid to Ask.

Susan Wearne
Susan Wearne is a general practitioner (GP) and senior adviser to the Australian Government Department of Health and Aged Care regarding rural health and health professional education. She trained at Southampton University in England and completed general practice training in Northamptonshire and back home in Cheshire. She owned a practice in York, England, and worked at the Aboriginal Medical Service in Alice Springs and for the Royal Flying Doctor Service at Ayers Rock Medical Centre. She has extra qualifications in child health, women’s health, family planning, primary health care and medical education and now works as a GP in Canberra.
Susan is a Clinical Associate Professor at Australian National University and has published over 40 peer-reviewed articles on general practice and medical education. The fourth edition of her textbook Clinical Cases for General Practice Exams was published in 2019. She held educational leadership positions in the Northern Territory before taking on national roles for the Royal Australian College of General Practitioners and General Practice Education and Training. She works in the Health Workforce Division which manages general practice training and other programs that promote Australians’ access to qualified health professionals. She was medical lead for the soon to be released Australian National Medical Workforce Strategy.
Susan’s husband, Tim Henderson, is the eye surgeon at Alice Springs Hospital. Their daughter and her family live in England and their son works in Adelaide. Between flights home to Alice, Susan swims, makes clothes and enjoys the scenery on the lake as she learns to row.

Justin Yeung
Justin is a consultant emergency physician by training. He has had a number of leadership positions in WA Health – director roles in emergency medicine (Royal Perth Hospital, Albany Health Campus and WA Country Health Service) and medical services (Great Southern region of Western Australia). He is currently Medical Director of the WA Country Health Service Command Centre, which incorporates a number of 24/7 clinical streams in acute telehealth – emergency, inpatient medicine, mental health, obstetrics and midwifery, palliative care and acute patient transfer coordination. Justin splits his time between Perth and Albany, and still maintains clinical exposure working in the Emergency Telehealth Service and locums in regional Western Australia. To add some spice to the year, Justin has started postgraduate studies in health care leadership. He’s also an oft-stung beekeeper.
From humble beginnings as a limited-hours, weekend-only, single-doctor emergency consultation service for a handful of small country hospitals in Western Australia (WA), the WA Country Health Service Command Centre is approaching a 10-year milestone of providing specialist-led clinical consultation directly to rural patients using video-enabled technology. The Emergency Telehealth Service (ETS) has grown into a 24/7 virtual emergency department, managing more than 27,000 consultations in 2021. The range of clinical services available to support our regional clinicians using telehealth has expanded to include inpatient care (2018) and mental health (2019), obstetric and midwifery, palliative care and, most recently, transfer coordination (all commenced in 2022). We will present an overview of our 10-year journey, highlight areas of innovation and success, as well as outline challenges we have and continue to face.
Plenary sessions
Opening Session:
Julieanne Gilbert MP
Assistant Minister for Health and Regional Health Infrastructure, Queensland – Welcome to Brisbane
Emma McBride MP
Federal Member for Dobell, Assistant Minister for Rural and Regional Health
Plenary Session 1:
Russell Roberts
Australian Journal of Rural Health
Editor in Chief 2017–21 – AJRH 30 Years
Jason Waterford
HESTA Australia Ltd
Plenary Session 4:
Helen Haines MP
Independent Federal Member for Indi
Closing remarks:
Stephen Gourley
Deputy Chair, National Rural Health Alliance
Concurrent presenters
Vicki Wade
Vicki Wade is a Noongar woman from the Goreng, Minang, Bibelmen and Wadjari tribes in the south-west of Western Australia.
Vicki has worked for over 40 years in health and, during that time, has held many senior positions at state and national levels. Vicki has spent many of these years working in improving the heart health of her people. Vicki sits on the Close the Gap steering committee as well as a number of research and health committees across Australia. For her efforts, Vicki has received two prestigious awards: the Cardiac Society of Australia and New Zealand achievement award for working with First Nations people in heart health and the Sidney Sax medal for her outstanding contribution to the health system in Australia.
Vicki is the Director for RHDAustralia and hopes one day her long-time efforts will have contributed to closing the gap for her grandchildren and their children.
RHDAustralia Champions4Change
Rheumatic heart disease (RHD) is a preventable condition and, since the 1990s, acute rheumatic fever (ARF) has occurred almost exclusively in the Aboriginal and Torres Strait Islander population, particularly in young people between the ages of five and 14 years. Many people are burdened by the disease throughout their lifetime, therefore people with ARF are susceptible to further episodes and with that comes the high risk of valvular damage (RHD). ARF and RHD are preventable conditions and, despite the medical advances in recent years, the associated benefits at population and community level have not been as evident in the Aboriginal and Torres Strait Islander population.
The 2020 ARF/RHD Guidelines recognise the cultural and structural barriers for Aboriginal and Torres Strait Islander peoples requiring evidence-based care. As professionals, we must understand the complex relationships between the social, cultural, political and economic situations in which people live. Centrality of culture and the importance of workforce is highlighted in the guidelines.
RHDAustralia has created the Champions4Change program in which people living with ARF and RHD, their family members, carers and health workers are able to share ideas and stories to inspire others to take charge and make a difference for themselves and their communities.
RHDAustralia Champions are utilising their local communities’ knowledge of culture and language to raise awareness about ARF and RHD in their community. Champions value the importance of positive patient experiences within the rural and remote primary healthcare settings such as secondary prophylaxis (BPG) administration. The Champions are involved in resource review and development; RHDAustralia promotes co-design of resources through Champions4Change workshops and engagement.
Bernadette Ward
Associate Professor Bernadette Ward is based at Monash Rural Health in Bendigo, Victoria. She has extensive experience in quantitative and qualitative research in relation to alcohol and other drugs and service access in rural and remote areas. Bernadette is a Chief Investigator on VMAX, a five-year prospective study of people who smoke methamphetamine. VMAX is the largest study of its kind and is unique in that it includes participants from rural areas. In addition, Bernadette also leads a MRFF-funded study examining how to support parents who use methamphetamine.
Access to primary care services for rural consumers who use methamphetamine
Introduction: General practice is the most common source of health care for people who use methamphetamine. The aim of this study was to explore primary care providers’ understandings of access to, and service utilisation by, this group.
Method: Semi-structured interviews were conducted with general practitioners, practice nurses, and alcohol and other drug service providers from two large towns in rural Victoria.
Key findings: Participants reported that availability (workforce shortages, time, complex clinician–client relationships), acceptability (stigma) and appropriateness of care (skill mix, referral networks, models of care) were associated with access to care for this population. Affordability of care was not perceived to be of concern.
Discussion: Availability of care is not enough to ensure utilisation and improved health outcomes among consumers who use methamphetamine. Provision of services to this group and to other substance-using populations requires the right ‘skill mix’ across and within healthcare organisations.
Implications for practice or policy: We need to move away from the ‘supply’ of health care alone. Instead, integrated models of primary care are needed to meet the needs of this population, particularly in rural areas.
Ruth Warr
Ruth is a senior project officer with WA Country Health Service’s Clinical Telehealth Development team, focused on improving access and equity of health care for consumers in country WA through digital health innovation. Current areas of work include development of an admitted stroke telerehabilitation model of care, trials of clinical applications facilitating in-home telerehabilitation and telehealth enablement of country residential aged care facilities. Ruth has a background in occupational therapy and health promotion.
Sustainability in service innovation: admitted stroke telerehabilitation in country WA
The admitted stroke telerehabilitation project is a service innovation partnership between the WA Country Health Service and North Metropolitan Health Service, Osborne Park Hospital Stroke Rehabilitation Unit, that is improving access to specialist rehabilitation closer to home for country patients. As current activity-based funding (ABF) models do not support clinical service provision from metropolitan hospitals to patients admitted at country hospitals, identification of a sustainable funding model beyond the initial seed funding was a priority to maintain demonstrated positive patient outcomes.
A bespoke dashboard outlining key patient and system-level outcomes was developed to demonstrate the value proposition needed to leverage sustainable regional operational funding to support service continuance. The dashboard enabled reliable pre- and post-implementation comparison of patient outcomes between a control and study group at the regional hospital, demonstrating an improvement in quality of stroke rehabilitation care. A 23 per cent reduction in average length of stay for stroke rehabilitation was also observed in the study group (evaluation period 1/4/2018 to 31/12/2020), with associated net cost avoidance of approximately $80,310.
Modelling suggests the cost of providing this service from July 2021 will be relatively cost neutral and, with service set up costs already incurred, annual net cost avoidance is predicted to increase over time.
Following demonstration of service efficiencies and cost avoidance, the service transitioned from seed to regional hospital operational funding from July 2021.
Key learnings include:
- Benefits of early engagement of data analytics team using custom evaluation tools to capture service efficiencies, to inform transition of other digital health service innovations from proof of concept to business as usual within WA Country Health Service.
- Siloed approaches to health service funding can inhibit innovation where the ABF framework does not provide a clear provider (metropolitan) and patient (country) mechanism to support specialist-admitted service provision.
Jared Watts
Dr Jared Watts is a specialist obstetrician and gynaecologist with extensive experience in rural obstetrics and gynaecology (O&G), policy development, medical administration and leadership, as well as research. Jared is currently the Director of O&G for the WA Country Health Service and the Head of Department for O&G in the Kimberley, where he also practises as a regional specialist. Jared is a non-executive director and board member for Royal Australian and New Zealand College of Obstetricians and Gynaecologists (RANZCOG), WA Clinical Senator and the Chair for the Conjoint College’s (FRANZCOG, ACRRM, RACGP) Diploma of Obstetrics and Gynaecology.
Jared has completed further studies in public health and reproductive, tropical and global medicine, as well as medical administration. Jared is employed as a senior lecturer and medical coordinator at the WA Rural Clinical School. Jared’s areas of research have included pre-term birth prevention, gynaecological surgical safety, medical education, rural obstetrics safety and cervical cancer screening. He has publications in a number of peer-reviewed journals and contemporary publications.
Adaption of the Safer Baby Bundle: bridging the gap to reduce stillbirth
Aim: To promote engagement and design of maternity care stillbirth prevention resources for rural and remote health practitioners, to assist antenatal care decisions in limited-resource and/or remote maternity settings. Specifically, to adapt the Safer Baby Bundle (SBB) education and resource package to address issues facing rural and remote women, families and clinicians, to end preventable stillbirth.
Methods: The SBB is a national initiative recognising the government’s commitment to reduce late-gestation stillbirth (after 28 weeks) by at least 20 per cent. The SBB includes five elements of care that address smoking cessation, fetal growth restriction (FGR), decreased fetal movements (DFM), side sleeping and timing of birth. Partnering with CRANAplus, we are piloting and evaluating the SBB educational materials (Masterclass and Webinars) to ensure relevance in rural and remote contexts. Consultation will explore priorities of rural and remote health professionals and families, including targeted co-design with Aboriginal and Torres Strait Islander communities.
Relevance: Stillbirth is a serious public health problem with wide psychosocial, emotional and financial burdens on families and service providers. Women in rural and remote settings experience an intersection of multiple social inequities and an almost doubled stillbirth risk. Experiences of poverty, service access and health literacy contribute to an increased risk of poor outcomes in pregnancy and birth. Furthermore, in remote areas, 65 per cent of women identify as Aboriginal and/or Torres Strait Islander, who experience the highest rate of stillbirth nationally (14.6 per 1,000 births). Data on causes of stillbirth in this population indicate that many are preventable with improved care and community awareness.
Results: SBB education has been implemented into existing CRANAplus Maternity Emergency Care and Midwifery Upskilling courses and in CRANAplus magazine for dissemination to remote and isolated health professionals. Further engagement to embed this with remote tertiary education providers has also been initiated. Piloting and consultation of the SBB Masterclass to rural and remote clinicians commenced in December 2020 and is ongoing. Initial feedback has identified key areas requiring adaption for rural and remote antenatal settings include variations of the DFM and FGR pathways to reflect low-resource capabilities and inclusion of additional infographics for low-literacy individuals.
Conclusions: This project promotes community engagement and co-design in resource development to benefit rural and remote health providers and communities. This project will encourage women in isolated areas to engage in discussion of risk-reduction measures with their providers and will provide tools to healthcare professionals to reduce preventable stillbirth.
Mapping maternal health and gynaecological services in rural, regional and remote Australia
Introduction: Women in rural, regional and remote Australia experience unique challenges when accessing maternal health and gynaecological services (services), compared to counterparts in metro areas. There is evidence to suggest that these challenges result in the inequitable access of services in geographically isolated areas. This inequity extends to the availability of the obstetric and gynaecology (O&G) workforce, with notable O&G workforce shortages in rural, regional and remote Australia.
While these challenges are widely acknowledged, there is paucity of data on: (1) the type and acuity of services; (2) the O&G workforce composition; and (3) the barriers that impede effective service delivery across rural, regional and remote Australia.
Methods: We are conducting a mapping research project that aims to: (1) map the geographic distribution of services, O&G workforce, levels of service and population demographics in rural, regional and remote Australia; and (2) explore the perspectives of consumers on the facilitators and barriers they face when accessing the services.
The mapping research project is being piloted in Western Australia as:
- an observational cross-sectional study of rural, regional and remote hospitals that provide services. Clinical leaders will complete an online survey that covers the following themes: available services, current and proposed models of care, proximity to relevant services and workforce data
- focus groups with Aboriginal and non-Aboriginal consumers and non-birthing partners to explore the barriers that affect service provision and access in rural and remote areas, and how services might be made more effective and consumer focused
- an online mapping platform that will highlight population demographics and consumer service utilisation data.
We hypothesise that the mapping research project will provide a comprehensive overview of services across rural, regional and remote Australia, identify current gaps, and provide valuable information on emerging workforce, models of care, population trends and barriers to effective service delivery.
Results: Preliminary qualitative data from the observational cross-sectional study, focus groups and the interactive online population and service mapping will be presented.
Discussion: Findings from the mapping research project will be fundamental for service and workforce planning as they will help identify current service and workforce gaps, and provide targeted recommendations to improve maternal health and gynaecological service delivery. The recommendations will also be made to the project sponsor, the Australian Government Department of Health, and they will help support future service and workforce planning, and facilitate steps towards achieving equitable access for all women.
Alynda Wayman
Alynda is a registered nurse with 25 years’ experience in leadership and management roles across acute and community health divisions.
Following the February 2021 announcement of the establishment of nine Victorian COVID-19 vaccination hubs, Alynda asked to establish and manage the Goulburn Valley Health COVID-19 vaccination program. This challenging and incredibly rewarding role allowed Alynda to focus on achieving quality health outcomes across the Hume Goulburn region through successful program design, team building, workforce opportunities, effective communication and sustainable partnerships.
All aboard: COVID-19 mobile vaccination buses Jabba the Bus and Maxine Vaccine
The Goulburn Valley Public Health Unit (GV PHU) encompasses eight local government areas in northern regional Victoria. The GV PHU COVID-19 Vaccination Program consists of six fixed vaccination sites, across five local government areas. The program expanded its model of care to include two mobile outreach buses: ‘Jabba the Bus’ and ‘Maxine Vaccine’.
These vaccination buses provided an alternative model of care by helping lessen barriers that people face when considering vaccination options. We considered issues such as geographical distance from a fixed site, transport availability (access and timetabling for both public and private), health literacy limitations, diversity within the population, and acknowledged the unforeseen everyday barriers that members of our community may face.
Collaborative relationships were established with community health organisation providers, fundholders of High-Risk Accommodation Response, and key organisations including the Ethnic Council of Shepparton and District.
Unexpected success factors included staff seeking opportunities to be rostered on the buses, overwhelming positive community interest, social commentary and media promotion – it far exceeded expectations.
Adrian Webster
Adrian Webster heads the Australian Institute of Health and Welfare (AIHW) Health Systems Group. This group focuses on the activity, performance and financing of the Australian health system. This includes maintaining the national hospitals data collections, producing the annual record on health spending in Australia, monitoring the performance and safety of the health system, and reporting on activity in the medical, dental and pharmaceutical sectors.
Adrian has worked in a variety of roles at the AIHW since 2009, spanning disease monitoring, primary healthcare data, and health and welfare workforce and expenditure monitoring. He is a sociologist with more than 20 years’ experience studying and working in the health and welfare sectors in Australia and overseas. This has included heading the monitoring, evaluation and research department in an international aid organisation, providing consulting services to government agencies in Australia such as Medicare and reporting on hospital performance at ACT Health. Before commencing at the AIHW, Dr Webster was working in an Aboriginal Community Controlled Organisation in remote Australia providing drug and alcohol and community development services.
The impact of the COVID-19 pandemic on health service use by remoteness
The COVID-19 pandemic has had a profound impact on both patients and practitioners in the way in which they access and deliver services. In response to the pandemic the Australian Government introduced a range of changes to both the Medical Benefits Schedule (MBS) and Pharmaceutical Benefits Scheme (PBS). This included the introduction of a range of new MBS items to facilitate telehealth consultations (either by teleconference or videoconference) to reduce face-to-face contact for patients and providers, and the introduction of e-prescriptions. In addition, some service providers limited or ceased practice in response to outbreaks of COVID-19.
It is well recognised that there is variability in health service access and delivery across remoteness areas. There has also been variability in the impact of the pandemic depending on geography, with the majority of cases occurring in major urban areas.
This paper presents an analysis of the use of MBS and PBS services geospatially and over the pandemic period to date, with a focus on changes in service use and delivery during the various outbreaks and associated lockdowns.
Emma Webster
Dr Emma Webster PhD lives and works on Tubba-gah Wiradjuri Country (Dubbo) where she is part of a large family and has strong community connections. Dr Webster had a non-traditional journey to academia, working for NSW Health for twenty years in health promotion, public health and novice researcher development before joining the University of Sydney in 2015. Dr Webster teaches population medicine and supervises research students in the Sydney Medical Program. She supports research activities of clinicians based in rural areas and is committed to building research capacity in rural and regional areas. Dr Webster particularly enjoys working in a way that strengthens cultural identity, social capital and social determinants of health and she has an established track record of publishing with novice researchers, clinicians and community members.
What drives patients with low-acuity conditions to visit rural emergency departments?
Aims: This study explains the factors considered by people attending a regional emergency department (ED) for treatment of non-urgent health conditions.
Methods: Maximum variation sampling guided the selection of patients presenting to a rural ED with the following low-acuity conditions: injury, fever, pain, request for medication prescription and other non-urgent issues. Semi-structured interviews (n=35) were conducted between 8 am and 10 pm every day of the week. Interviews were recorded and transcribed. Thematic analysis generated themes describing factors influencing patients’ decisions. Critical realism guided this qualitative study, focusing inquiry on the complex and interconnecting nature of pre-existing structures and individual agency on ED attendance.
Relevance: Patients with low-acuity health conditions often seek treatment in EDs, despite the resources and systems not being designed to provide such care. It’s often assumed patients choose the ED due to poor health literacy or lack of afterhours access to primary care services. However, the reasons why rural patients choose EDs for treatment of low-acuity conditions is not well understood. This study offers new knowledge about the complex and intersecting relationship between rural health service factors, social-contextual beliefs, patient factors and the influence all of these have on a patient’s decision to attend a rural ED for non-urgent care.
Results: Patients identified service factors, including lack of timely access to a general practitioner and convenience of being able to access a range of tests, as main factors driving their decisions to attend ED with low-acuity conditions. Broader social-contextual beliefs, including established trust in ED staff due to previous positive encounters, also drove decisions. Patient factors included lack of awareness of, or confusion about, other healthcare options, low health literacy, needing peace of mind, and advice from a health professional, family member, health site on internet or helpline directing them to ED.
Lack of timely access to a general practitioner during usual business hours was an issue for just over half of participants, with 17 per cent of the patients interviewed directed to ED from general practice as no appointments were available.
Conclusions: Patients assessed the severity of the presenting complaint and need for treatment on a background of service factors, social-contextual beliefs and individual factors. Our findings provide a sophisticated understanding of how rural people make decisions when seeking health care for non-urgent complaints. Improving access to general practitioner appointments during business hours would reduce use of this rural ED for low-acuity conditions.
Jennifer Weller-Newton
Jennifer Weller-Newton is the Director of the Rural Health Academic Network/Principal Research Fellow in the University of Melbourne Department of Rural Health. She is a highly experienced qualitative researcher with research experience, project management across interprofessional practice, primary health care and healthcare services. She has a longstanding passion in diversity and inclusion. Jennifer has published over 180 refereed papers/conference abstracts and is an Editor for Collegian and Associate Editor for The Clinical Teacher. She is a Fellow of the Australian College of Nursing and State Chair Victoria Network, and an inducted member of the Sigma Theta Tau International Honor Society of Nursing.
An intergenerational visioning of affordable housing in a regional context
Background: The relocation of city dwellers to regional communities in Australia, in response to the COVID-19 pandemic, has generated population growth and a housing shortage. Workers cannot find affordable homes in their communities and social support services are overstretched. These circumstances negatively impact health and wellbeing in the community. While media reporting and emerging quantitative research has identified rapidly rising housing costs as the source of many difficulties facing regional communities, there is a paucity of research capturing the narratives of community members themselves.
Aim: To explore expectations and visions of housing affordability across generations of residents in regional Victoria. Develop collaborative partnerships for research, governance and community engagement activities focused on solution generation.
Method: This innovative project is using a participatory co-design mixed method, incorporating ‘modified’ citizen science approach. Data is being collected over three concurrent phases: (i) consolidation of what is known about current housing stock and the sociodemographic profile of the region, which will include a description of the housing and health needs of this population with attention to aging, mental health and wellbeing, and access to services and employment; (ii) focus group interviews/workshops across three priority community groups – older people, First Nations people and school leavers – to explore perceptions and understanding of affordable housing and what, if any, influence this has on their health and wellbeing. The interviews will be audio-recorded, transcribed and thematically analysed; and (iii) specific community groups (such as a local youth group ages 16–24 years, business/industry) will be invited to take and submit an image by post or online (still photo) of what affordable housing means to them, along with a 100-word explanation of the significance of their chosen image. Qualitative content analysis of texts will be undertaken. A curated public exhibition of the images and texts will be held across the region. Community members will vote on their preferred housing image. This is designed to provide the local shire council with their community’s preferences, for consideration in future planning, in affordable housing that reflects the needs of the local community.
Anticipated outcomes: This project will deliver new insights into the socioeconomic and health consequences of rapidly changing housing affordability in regional areas, distilled from the perspectives of community members.
Implementation of a trauma-informed organisational strategy in a rural health service
Trauma can have significant and pervasive long-term health consequences. Trauma-informed care is a strength-based approach to increase understanding and responsiveness to the impact of trauma and emphasises physical, psychological and emotional safety for both service providers and service users. Introducing trauma-informed care to reduce triggering and re-traumatisation has had positive results in the child welfare, juvenile justice, mental health and education fields. However, there is scarce evidence on implementation of trauma-informed policies and practices in health and primary care settings, particularly in rural areas.
The implementation of trauma-informed care offers an opportunity for healthcare systems and primary care providers to improve quality of care and the client experience. This may then increase longitudinal engagement and, in turn, improve health outcomes. The presentation outlines the work of a rural health service to integrate trauma-informed principles and practices for the benefit of the workforce, community and individuals. The driver for this initiative was the need to improve health care for those who are homeless.
The project is guided by the exploration, preparation, implementation and sustainability (EPIS) framework. A baseline survey of clinical and non-clinical staff’s (n=389) knowledge, attitudes and awareness of trauma-informed care was undertaken in late 2020. Respondents (78 per cent) indicated low awareness and gaps in access to resources and training. A change team of organisational ‘Champions’ was established in 2021 (preparation) to develop and lead an organisation-wide trauma-informed strategy.
The presentation will provide examples of the team’s actions at each stage of implementation. Increasing staff awareness of trauma to include events such as accident or disaster (flood, fire, drought) or the cumulative damage of family violence and childhood abuse, all compounded by circumstances such as poverty, isolation and racism, was the initial preparation step. Context-specific language has been applied to the trauma-informed principles to ensure relevancy to staff and the community. Another preparation action has been to embed staff wellbeing into all service and program areas through internal organisational communication, staff meetings and supervision processes. Using the EPIS framework is critical to monitoring the effects of these actions. The project will generate evidence on the effectiveness of Champions as mechanisms for sustainable change.
David Wellman
David has been actively involved in public health research and evaluation since 2001 and has investigated a variety of community health topics, from improving community health and wellbeing in a low socioeconomic status area to sexuality for people with dementia. Since joining Health Workforce Queensland in 2014, the main focus of his research has been on investigating recruitment and retention of health workforce professionals to rural and remote locations. This has included evaluating government incentive programs for health practitioners working, or looking to work, in remote and rural locations nationally and across Queensland. David’s current focus includes identification of emerging issues impacting the primary healthcare workforce in rural and remote Queensland communities and the identification of communities at risk of experiencing health workforce shortages. Recent output also includes evaluations of state and national programs to encourage health students to pursue careers in remote and rural locations.
GROW Rural: evaluation of an innovative interdisciplinary rural immersion program
Background: There is increasing importance placed on efforts to ‘grow your own’ health workforce to build health workforce sustainability in remote/rural communities. Despite university activities to support this, opportunities for undergraduate remote/rural placements remain limited, especially for allied health/nursing students, with placements not always focused on rural lifestyle experiences. It has also been difficult to model the interdisciplinary health teams required in smaller communities. This prompted Health Workforce Queensland to implement a pilot immersion experience, GROW Rural (GR). GR is a unique co-designed program to facilitate three-day interdisciplinary immersion experiences for undergraduates. With a focus on interdisciplinary clinical experiences, rural lifestyle and networking, the program visits the same communities over three years.
Method: Networks established by a senior health practitioner were activated across three physically close communities in central Queensland: a mining community; a farming community; and an Aboriginal and Torres Strait Islander community. A planning committee was formed in 2017 comprising health leaders and community members to co-design activities for the first year. GR was promoted to students through social media networks. Student selections were based on written application and interview. Medicine, nursing/midwifery and allied health students were eligible. Following the first GR, two students were elected to the planning committee. Online evaluations were undertaken after each weekend, including an overall evaluation in 2019.
Results: There were 30 undergraduate student participants, 15 from medicine and 15 from nursing/midwifery and allied health. Overall student and community participant ratings at the conclusion of the three years were positive. Student ratings indicated that GR had promoted interest in rural practise and positively impacted rural practise intentions. Community ratings indicated that GR was viewed positively and had had an impact on student future rural career intentions. Other positive outcomes included some students organising university placements through GR networks. Of the 15 students who have entered the workforce as of July 2021, seven (47 per cent) were working rurally.
Conclusion: GR provided undergraduate health students a unique and positive glimpse into the possibilities of future careers as rural practitioners through an interdisciplinary immersion experience. Early conversion rates of students into rural practitioners were extremely positive. The impact on rural communities has also been positive and provided a mechanism to ‘grow’ the future workforce and showcase what their communities had to offer the future practitioners. The co-design approach has provided a unique method to facilitate a program supported by health students and the rural communities involved.
Monika Wheeler
Monika is passionate about increasing the community’s access to quality health care. As the Executive Director Wellness at Healthy North Coast, Monika is driving health system improvements to primary healthcare access, health service planning, healthy ageing, workforce development, population health and vulnerable populations including Aboriginal and Torres Strait Islander communities. Monika has played a key leadership role in Healthy North Coast’s COVID-19 response since 2020.
Monika has 15 years’ experience leading social policy strategy and health service delivery and holds a Master of Public Policy from the University of Sydney. She has worked at the local, state, national and international levels in government and not-for-profit organisations.
In her earlier career Monika worked for Anthony Albanese MP and later as a policy adviser for Tanya Plibersek MP during the Rudd and Gillard governments. Among her achievements as an adviser, Monika was responsible for leading the development of Australia’s inaugural National Plan to Reduce Violence against Women and their Children on behalf of Minister Plibersek in 2008–10.
Monika, her husband and two children love living on Bundjalung Country and enjoy spending family time in the outdoors. She has been with Healthy North Coast for over eight years.
Teach an old dog new tricks? Planning lessons in primary health care
How general practices and allied health services are established and what services they provide can be something of a mystery. Primary healthcare services can pop up and disappear without rhyme or reason. This is due to being provided by small businesses through mostly fee-for-service funding. But demand for primary health services can be measured and it can be planned for in rural communities, as experience on the NSW North Coast has shown. While service planning is not a new approach, it is not applied often or consistently in primary health care. Could this old dog be taught new tricks?
Healthy North Coast, delivering the Primary Health Network program on the NSW North Coast, is demonstrating the benefits of applying collaborative service planning methods to complex health access issues. The Healthy Living and Ageing Strategy and Primary Care Access initiatives are two case studies where service planning methods are assisting to meet the health needs of older populations and reduce pressure on emergency departments (EDs).
Case study 1: One in five people on the North Coast are aged 65 years or over. This is predicted to be nearly one in three by 2036. The development of a North Coast Healthy Living and Ageing Strategy is demonstrating how the use of systems dynamic modelling can be used to forecast the impact of interventions in meeting the needs of a growing ageing population. Consumer input and social research is guiding planning priorities so that system dynamic models are designed to meet the community’s vision for how they want to age.
Case study 2: Across the North Coast, younger generations are utilising low-urgency care in hospital EDs at rates above the national average. The Primary Care Access initiative is applying the use of comparative data analysis of both acute and primary care to assess concerning areas of need. An outcomes-focused co-design process is utilising key informants, consumers and potential service providers to drive the stimulation of innovative models of care and new ways of working. Collaborative commissioning processes will follow in 2022.
Rural communities deserve the very best health care that is possible. Through the utilisation of service planning methods, and the application of contemporary tools such as systems dynamic modelling, Healthy North Coast has learnt valuable lessons that are applicable in other regional and rural areas.
Jillian Whelan
Dr Whelan is a postdoctoral research fellow within the School of Medicine and Institute for Health Transformation at Deakin University. She has a particular interest in systems approaches to prevention of chronic disease and the use of implementation science frameworks to guide change efforts. Her work is entirely conducted in rural and regional settings of Australia.
Rural food supply: measurement, healthiness, cost, inequity – time for action
Prevalence of diet-related chronic disease is higher in rural and outer-regional areas than in metropolitan centres of Australia. Increasingly, links are observed between unhealthy food retail environments and adverse health outcomes. Research continues to show that food environments in rural and outer-regional areas of Australia lack healthy choices, are often more expensive and initiatives to impact this inequity are limited.
This presentation will overview the combined research of five published studies by our team that demonstrates this inequity experienced by residents of rural communities. Firstly, a critical review found that existing tools do not adequately measure food supply in rural communities. Secondly, the ‘best’ tools available show that the healthiness of the food supply is poor, and healthy food is less available, of lower quality and more expensive than in urban centres. Thirdly, a diet consistent with the Australian Guide to Healthy Eating, if available, costs more in rural than in urban centres. Fourthly, during COVID-19, food supply to rural areas suffered pressures in addition to those in urban environments. Finally, an international review of food retail initiatives found very few that targeted the unique challenges faced by rural communities.
We conclude that research in rural food supply provides both unique challenges and vast opportunities that could be addressed through collaborative research methodologies to address the inherent inequities in both the food supply and subsequent diet-related disease.
Rachel Whitsed
Dr Whitsed is a spatial scientist with a strong track record in spatial modelling and analysis. She is a member of Charles Sturt University’s Institute for Land, Water and Society. She has been involved in developing spatial solutions to demographic, health, ecological and agricultural applications. Her current research is focused on the integration of spatial science with health and wellbeing of regional and rural communities. She was the principal investigator on the Liveable Communities- funded Better Parks for People project, which successfully developed a spatial tool aimed at improving urban parks for older people, and co-investigator on walkability research projects in Albury, New South Wales, and Indigo Shire, Victoria.
How walkable are our small communities for older residents? A geospatial perspective
Active healthy ageing is a priority in Australia, with an increasingly older population, in particular in regional areas. In Australia, only 14 per cent of residents in major cities are aged over 65, but 19 per cent of regional residents are in this age group. In Victoria this difference is even more pronounced, with 23 per cent of the population of regional Victoria aged over 65.
While walking can be important for all age groups, it is a significant component of active healthy ageing, providing physical and mental health benefits, independence and social connections. Understanding how easy or attractive it is to walk in a specific town or neighbourhood is known as walkability. There are complex relationships between an environment and its walkability, including physical characteristics such as the state of footpaths, shade or volume of traffic, the attraction of both the destination and the route, and perceived safety. It would be easy to assume that small communities are surrounded by nature, and therefore walkable. However, the opposite is often true, with limited places to walk that are both safe and interesting. As a result, older residents are often lacking access to the single activity that could most benefit their health and wellbeing – walking.
In this research we aimed to measure walkability for older residents of two regional north-east Victorian towns – Chiltern (population 1,244; 20 per cent aged over 65) and Rutherglen (population 2,109; 24 per cent over 65). Participants were recruited to carry GPS devices over multiple days, from which we derived information on where, when, how often and how long participants walked, and produced walkability maps. We also surveyed participants on their perceptions on the walkability of their town, and held focus groups particularly focused on people’s relationship with nature and what influence this has on walking behaviour.
The results show that access to walking in both towns is limited, with most participants repeatedly walking the same route and that, within the populated areas of both towns, there is very limited public open space or walking paths. We propose a number of strategies to increase the walkability of small towns, such as improving connectivity, places of interest and resting places, to make walking more attractive and accessible to older people, benefiting the entire community. This geospatial analysis approach to assessing walkability can be applied to rural and regional communities across Australia.
Maxine Whittaker
Maxine is a Professor and Co-Director of the WHO Collaborating Centre for Vector Borne and Neglected Tropical Diseases at James Cook University. She is a public health physician and health systems researcher focused on improving health systems and services, to increase accessibility and acceptability of quality services to populations.
Integrating healthcare planning for health and prosperity in North Queensland
The Integrating Health Care Planning for Health and Prosperity in North Queensland (or place-based planning) project aims to improve the responsiveness of health services to the health needs of communities in the North Queensland region. The region is defined by the boundaries of the five hospital and health services from the Mackay region through to the Torres Strait and west to the Northern Territory border. The project is expected to improve community involvement in health service planning, and accessibility and quality of healthcare services in regions of relatively high unmet need. More efficient, re-designed healthcare delivery models will also benefit health services.
The three-year project is being conducted in two phases. In phase 1, publicly available data was collated and mapped using ArcGIS to visually display population, health and workforce data, and service information. The resultant Northern Queensland Health Atlas is an online interactive tool that enables data layers to be overlayed and indicators (such as health outcomes, service availability and health workforce) compared. Challenges experienced included publicly available data lacking currency due to data publishing delays. In addition, comparative analysis between indicators was hindered by the different geographical units (for example, statistical areas or local government areas) used in different datasets. The use of publicly available data in Phase 1 sets a foundation for sustainability and replication by any individual or community who may be interested in conducting place-based planning.
Following this, a gap analysis was conducted to identify unmet health need in the North Queensland region, drawing on key principles of healthcare equity. A composite Index of Unmet Need was developed that highlighted areas of greater unmet need and informed consultation with key stakeholders to prioritise four communities for the next project phase. In phase 2, place-based planning with four communities will co-design, implement and evaluate new models of care. Research will be undertaken to evaluate the co-design process, the outcomes delivered (what works in which contexts, for whom and how) and the impact of these on local and regional health service provision (including economic impacts). Indicators of impact likely to be used in the evaluation include those relating to quality of care, efficiency, service provider and consumer satisfaction, and process acceptability and sustainability.
This presentation will provide a brief overview of the project and showcase the Northern Queensland Health Atlas. It will also discuss project challenges in relation to the reliability, availability and accessibility of data.
Julia Wild
Julia Wild has been an education support officer with the University of Sydney’s School of Rural Health for most of its 20 years in Dubbo, following former lives in human resources, regional development and education administration. She enjoys using technology to improve the student experience and has recently added a Graduate Certificate in eLearning to her qualifications. Julia was raised in western New South Wales and brings a lifetime love of the region to her work in medical education.
Matchmaking and mentoring: lessons from the implementation of an online mentoring program
Mentoring can be a critical aspect of goal setting and achievement career development for medical students and doctors in training, particularly during times of change. It is also reported as being an important tool in encouraging mental health and wellbeing when it is offered. In 2019, the online mentoring platform, Mentorloop, was rolled out across two regional medical training sites in rural New South Wales. This program was implemented in response to requests from the two groups that became the mentee cohort: medical students undertaking extended rural clinical placements and doctors in training at the two rural hospitals. The program had the dual goal of supporting career development and creating supportive social networks for the participants.
Over the past three years, the platform has enabled over 300 mentors (senior clinicians) and mentees (students and doctors in training) to engage in mentoring relationships based not only on proximity and discipline, but demographics, interests and cultural connection. Each year our number of mentees and mentors has grown as new students and doctors in training move to these communities and local senior clinicians return annually to re-commit to the program. Through this time, we have learned about the logistics of implementing a widescale and multisite program, how to promote authentic engagement and meaningful partnerships. Critical to the implementation of the project was knowing when not to use the full functionality of the platform, namely the choice to manually match mentors and mentees, rather than allow the program to automate this process. While this process was more labour intensive, we believe this work was central to high satisfaction scores and feedback from both mentors and mentees.
This presentation will review the implementation and ongoing evaluation of the project, and case studies of successful and unsuccessful mentoring partnerships. We will share lessons learned, lessons we’re still learning and our plans for the future of the program as we continue our aim to support the development of the rural medical workforce and promote mental health and wellbeing in our students and doctors in training.
Bruce Willett
Dr Bruce Willett is the Vice President of the Royal Australian College of General Practitioners (RACGP) and the Chair of their Queensland Faculty. He is a GP, practice owner and a GP supervisor for General Practice Training Queensland (GPTQ), where he also holds the role of Supervisor Liaison Officer. This involves supporting GPTQ’s network of GP supervisors to deliver best-practice training to registrars. He is passionate about helping the next generation of doctors, by training registrars in his practice, supporting supervisors across Australia, and influencing the industry through leadership positions. Bruce was previously the Chair of General Practice Supervisors Australia (GPSA). His professional interests include continuous quality improvement within general practice and medical education. He believes practice data is the ‘map’ that tells you where you are and suggests where you need to go. The practice culture and processes constitute the engine that get you there. His professional interests include:
- growing respect and value for general practice among the general public and policymakers
- protecting and enhancing the quality of GP training
- keeping GPs at the centre of patient care
- supporting international medical graduates.
Innovations in RACGP training model to support the rural general practice workforce
The rural workforce has experienced chronic workforce shortage for several decades. With the aging rural medical workforce and the inability to replace retiring GPs, many communities are already suffering reduced access to basic medical services that those in the city take for granted.
Barriers such as the lack of flexibility in policy application and training arrangements were highlighted in the RACGP report to the Department of Health – New Approaches to Integrated Rural Training for Medical Practitioners (2014). The same issues still exist nationally, particularly in rural and remote areas. The RACGP, along with GP training organisations and rural workforce agencies, have been actively addressing some of these in a piecemeal fashion over the intervening years since the report. The challenge of training rural GPs includes the lack of adequate supervision for trainees when rural doctors are already overloaded with clinical demands.
It is vital that we increase recruitment into general practice and, more specifically, nurture those who are interested in working in rural locations. The rural GP/rural generalist training needs to provide tailored support and case management to ensure trainees are appropriately prepared for the demands of rural and to ensure safety and a quality training experience. This will increase the likelihood of rural retention in the longer term. Alternate models of training will also ensure that flexibility is available to support training in a challenging context where there is a lack of traditional supervision resources. With the transition to college-led training, it is a golden opportunity for the college to coordinate all stakeholders in the sector to work together to ensure our future GP workforce is rural ready.
This session will explore the new RACGP profession-led community-based training model, with a focus on what this will mean for rural general practice. The session will start with an overview of the new model followed by a discussion of key topics, including how RACGP can improve access to training in rural areas, how the RACGP training model will enable safe supervised practice, what supervision models can be used, and how the new model can benefit the future of the rural general practice workforce. We will also explore innovative models on how rural and non-rural GPs can be involved in supervision.
John Woods
John Woods is a researcher with the Western Australian Centre for Rural Health at the University of Western Australia, where he has recently completed a PhD on the quality of palliative care provided to Aboriginal and Torres Strait Islander Australians. He qualified originally in medicine and undertook much of his postgraduate clinical training in the Top End of the Northern Territory. His skills include quantitative analytical methods and systematic reviews, and his research experience encompasses aspects of health service performance and epidemiology, with a particular focus on Indigenous health. Currently, he is also a contributor to projects involving health professions education and family/domestic violence prevention.
Measuring effectiveness of primary prevention of family violence in a regional setting
Family and domestic violence (FDV) is a major health and social issue affecting one in six Australian women and one in 16 men (AIHW 2018). Regional areas have distinctive attitudes and experiences of FDV compared to metropolitan areas and wider Australia. In the City of Greater Geraldton, a Western Australian regional area with a population ~39,000 (ABS 2016), rates of assault by a family member are 2.4 times the state rate/100,000 and 3.3 times the metro rate/100,000 (WA Police 2021).
To assist community prevention efforts, a community-wide survey, the Local Community Attitudes and Exposure to Violence Survey (LCAEVS), was designed as a surveillance and monitoring tool to inform and measure the effectiveness of a regional FDV primary prevention strategy. The local survey was adapted from the ANROWS National Community Attitudes to Violence Against Women Survey (NCAS) 2017 (ANROWS 2017). Analysis of LCAEVS responses were completed by sociodemographic subgroups – sex, age, Aboriginal identification and education level – and results were compared to NCAS results where possible.
We present the results from the baseline survey (2019).
Results:
- The local survey showed high rates of FDV behaviours reportedly present in the community.
- Compared to the NCAS, the LCAEVS results for ‘Attitudes of Violence Against Women’ and ‘Attitudes Towards Gender Equality’ were generally more supportive of non-violence and gender equality than those reported in the NCAS.
- Knowledge and attitudes towards gender equality and FDV were shown to be highly influenced by gender, with significant differences between males and females in their knowledge regarding behaviours that are considered as domestic violence, including physical violence, non-physical aggression threats of violence.
- There were also significant differences between males and females in their attitudes towards violence, with males more likely to excuse violence and to diminish the responsibility of the perpetrator, and more believing that a woman is at least partially responsible for a violent act against them.
- There were also significant differences in attitudes towards gender equality, with females being less likely to believe in rigid gender stereotypes.
- Compared to the NCAS, fewer people reported knowing where to seek help for FDV locally.
- This whole-of-community baseline survey will be used to inform: the targeting of local primary prevention messages through education, media and community discussions to help address the ongoing drivers of FDV; and monitoring of changes to these measurements over time, to inform the local primary prevention program impact evaluation.