Concurrent Speakers

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Janet Quigley
Health Care Homes: implementing patient-centred models of care for people with chronic and complex conditions

Janet Quigley is the Assistant Secretary of the Primary Health Care Reform and Implementation Branch at the Department of Health. The Branch has three main priority areas: (1) The design, implementation and rollout of Health Care Homes; (2) Development of bilateral agreements on coordinated care; and (3) Long-term health reform. Janet has been with the Department of Health since 2000 and has managed several other branches in the department, including the Primary Health Care Advisory Group Taskforce, the National Programme Grants Branch and the Healthy Living Branch in the Population Health Division. Prior to working in the Department of Health, Janet worked with the Department of Foreign Affairs and Trade for nine years.


The presentation will cover the implementation of Health Care Homes, an Australian Government initiative to reform the primary health care system to deliver more effective care and reduce demand on the acute care sector for chronically ill patients.

Areas of focus will comprise:

  • An overview of Health Care Home policy development, commencing with the establishment of the Primary Health Care Advisory Group and their extensive consultations with primary health care professionals, patients and carers.
  • The key features of the model, including the new payment approach; data and quality improvement; improved coordination and continuity; empowered patients; and increased provider satisfaction, with professionals working to the full scope of their licenses.
  • The current implementation schedule, including: the advisory framework; underpinning Health Care Home infrastructure; and the important roles of health sector organisations such as Primary Health Networks.
  • Opportunities and challenges for rural and remote service delivery, noting the importance of developing a model that can be implemented in a range of geographic and demographic contexts. 
Slides | Paper
Donna Quinn
A yarn about how Aboriginal academics are changing the future

Donna Quinn, a proud Wiradjuri woman from rural New South Wales, currently holds the position of Associate Lecturer with Flinders Rural Health SA (FRHSA), based in Renmark, a rural town in the Riverland region of South Australia. Donna is part of a newly formed team of three Aboriginal academics, fondly referred to as the A Team. Donna holds a Master’s degree in Aboriginal Studies through the University of South Australia. Donna has a background in working in the education sector before taking up her role with Flinders University. Donna’s role with FRSA involves engaging with schools and school programs to create an interest in medicine, mentoring Aboriginal students into medicine and throughout their journey as a medicine student, and raising awareness in culture through our newly developed cultural respect program. Donna’s position has so much potential but also requires, and provides, a wide variety of skillsets, empathy and compassion. It is a journey that she enjoys being a part of.


In 2015, Flinders Rural health SA (RHSA) held a strategic planning day where it was overwhelmingly realised that there was a gap in our teaching and research team. Despite great intent and effort FRHSA needed to do more to recruit and retain Aboriginal students into health professions. Consequently, the decision was made to employ rurally based Aboriginal Academics and Researchers from local communities into the FRSA teaching and research team. In September 2016 this vision became a reality when three Aboriginal people have been employed to provide education, support and mentorship to other Aboriginal and non-Aboriginal students which is culturally safe and appropriate.

Bringing a plethora of skills, knowledge, experience and enthusiasm to their roles, all three staff members have a key role to play the future direction of FRHSA. New to the world of academia this journey has been a steep learning curve for the organisation and the new staff members.

This presentation will take you on a journey as you listen to the yarn that describes this experience.

Slides | Paper