New wholesale plans to deliver increased broadband data limits for rural customers

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From October 2017, new wholesale plans will be available on the National Broadband Network’s Sky Muster satellite service, delivering better value broadband to more than 240,000 homes and businesses in regional and rural Australia.

From October, NBN will be doubling the maximum monthly wholesale data limits to 300GB (from 150GB) and increasing the wholesale allowable peak plans to 150GB (from 75GB) on the Sky Muster satellite service. As a result, the majority of residents and businesses can expect to receive larger peak and off-peak plans from their retailer at a similar cost to what to what they are paying today.

The increased capacity will not change the wholesale speeds of up to 25 Mbps download to internet service providers available over Sky Muster. NBN recommends consumers check with their internet service provider to find out more about download and upload limits during peak times available under their retail plans.

NBN is also planning to introduce new Sky Muster business and phase 2 education service offerings at a wholesale level in the next 12-18 months and will release further information closer to the service launch.

With the NBN network now available to more than one in two Australians, NBN recently launched its first national consumer awareness campaign to assist the public to understand what they need to do before signing-up to retail services over the network and how to get the best out of their broadband service.

NBN also plans to release an informative guide to the NBN network through direct mail and newspaper lift-outs, as well as a series of online videos providing answers to some of the most commonly asked questions on NBN’s social channels and customer service centre.

NBN’s CEO, Bill Morrow said:

We have been listening to the community’s feedback and are committed to providing answers to the questions Australians want to know about the NBN network and the factors which influence the speed of their internet service.”

Questions to ask before connecting to the NBN network

  • When will I be able to connect?
  • What speed tiers are offered?
  • Which service providers are available to me?
  • How much data do I need?
  • Will my existing services be affected?
  • Will my devices be compatible?

Visit to learn more about connecting to the NBN network.

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